Vice President, Software Engineering and Development

Position Summary

As Vice President of Software Engineering and Development, you will lead high‑performing teams across engineering, QA, Dev Ops, Application Support, and data architecture for the assigned line of business. You will partner with product, technology, and business leaders to deliver scalable, secure, and high‑quality software solutions, drive operational efficiency through lean practices, automation and data‑driven metrics, and operationalize AI by establishing governance, delivery patterns and platform capabilities that move pilots into production with measurable business outcomes.

• Leadership and Talent Development
  • Attract, develop and retain diverse, high‑performing engineering, QA, Dev Ops, data and architecture teams.
  • Set clear goals, succession plans and foster accountability, learning and psychological safety.
  • Model leadership behaviors that elevate engagement, inclusion and performance.
  • Promote a culture of continuous learning and inclusive leadership across all levels.
• Operational Excellence & Efficiency
  • Improve time‑to‑value using lean value‑stream practices and a standard metric set (throughput, cycle time, predictability, change failure rate, lead time for changes, mean time to restore).
  • Apply SRE practices for reliability, observability, incident response and post‑incident learning.
  • Standardize tools and automation to reduce toil and raise developer productivity, with Fin Ops to optimize run costs.
  • Champion QA practices to ensure software meets rigorous standards and delivers excellent client experiences.
  • Strengthen onboarding for new associates and consultants through structured training, documentation and mentorship.
• Software Delivery & Agile Execution
  • Ensure consistent agile execution with clear sprint and release commitments across multiple teams.
  • Institutionalize feedback loops and retrospectives that inform capacity planning and roadmaps.
  • Advance engineering excellence including test automation, CI/CD, infrastructure as code, and quality engineering.
  • Promote a metrics‑driven culture that uses data to guide roadmap sequencing, capacity planning and risk management.
  • Lead Developer Experience (Dev Ex) across the organization, championing AI‑first development to improve engineering efficiency and productivity.
• Innovation & Emerging Technology
  • Translate prioritized business problems into AI roadmaps with defined success metrics and value targets.
  • Govern data privacy, responsible AI and model risk with Risk, Security and Compliance.
  • Scale repeatable AI patterns into production and ensure alignment with business outcomes and compliance standards.
  • Foster a culture of experimentation and innovation across teams.
  • Evaluate and pilot new AI capabilities, tools, frameworks and platforms that accelerate delivery, improve resilience or unlock new business value.
  • Monitor emerging technologies and trends to identify opportunities for strategic adoption.
• Platform & Architecture Stewardship
  • Guide development of scalable, maintainable platforms aligned to enterprise architecture.
  • Drive reuse through standards and shared components to reduce complexity and cost.
  • Lead ongoing platform transformation initiatives that support long‑term scalability and resilience.
• Risk, Security & Compliance
  • Ensure compliance with SOC‑aligned controls and internal governance standards.
  • Embed secure development lifecycle practices with clear vulnerability remediation SLAs.
  • Protect confidential data and produce audit‑ready evidence.
  • Collaborate with Security and Risk teams to proactively identify and mitigate threats.
• Financial & Vendor Management
  • Own budget planning and forecasting; manage capacity and plan.
  • Manage vendor performance and contracts to outcomes, and make build‑versus‑buy decisions.
  • Present portfolio health and value delivery to senior stakeholders with actionable insights.
• Cross‑Functional Collaboration & Client Support
  • Align with Product on outcome‑based roadmaps and prioritization.
  • Support RFPs and key client engagements as the primary IT contributor.
  • Share best practices and drive alignment across IT.
  • Represent technology leadership in client‑facing discussions to reinforce trust and transparency.
• Informa…