Systems Engineer

Purpose

The Systems Engineer role is responsible for designing, implementing, maintaining, and optimizing the IT infrastructure to ensure high availability, scalability, and security. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company and IT goals, industry best practices, and regulatory requirements. The Systems Engineer collaborates with cross‑functional teams to align infrastructure capabilities with organizational goals.

• Design and deploy scalable, secure, and efficient IT systems, including servers, networks, and storage solutions.
• Manage and maintain physical and virtual servers, including Windows, Linux, and cloud‑based systems.
• Perform regular updates, patches, and upgrades to ensure system security and compliance.
• Monitor system performance and proactively address potential issues.
• Develop and maintain scripts and tools to automate repetitive tasks and improve operational efficiency.
• Manage cloud environments (e.g., AWS, Azure, Google Cloud) and hybrid infrastructure.
• Design and maintain virtualization platforms, such as VMware or Hyper‑V.
• Perform system backup and restore to meet data protection standards and to ensure system recovery from error or outage.
• Implement policies, procedures, and technologies to ensure system security through secure system access, monitoring, control, and routine security evaluations.
• Perform configurations according to published IT standards, management, and maintenance tasks for related file systems, clustering, storage, and applications.
• Review and deploy system releases and vendor supplied patches according to best practices.
• Monitor, test, and tune system performance; preserve and provide system log files according to our policies and guidelines.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on systems.
• Participate in and support capacity planning and the development of long‑term strategic goals for systems and software in conjunction with end‑users and IT department managers.
• Ensure that the infrastructure is consistent and provides reliable performance to deliver the required level of service to the business.
• Work with management to achieve goals.
• Provide documentation, project tracking and management reporting.
• Prepare acquisition request and cost estimates for hardware, software and other resources related to IT Systems.
• Update IT asset inventory, disaster recovery documentation.
• Assist in developing and maintaining disaster recovery contingency plans.

• Business Job Knowledge
• General Decision Making/Judgment
• Dependability
• Productivity
• People
• Communication

• Bachelor’s degree in a related field preferred, and have 4‑6 years’ of experience of equivalent work experience.
• Microsoft Certified Professional or Red Hat Certified Professional (preferred).
• Azure Certified Administrator, AWS Certified Solutions Architect, VMware Certified Professional, or similar.
• Must be proficient and experience in managing three of these systems:
  Windows Standard and Enterprise Server;
  Red Hat Linux;
  Red Hat Linux Satellite Server;
  Microsoft Configuration Manager (SCCM); VMware or Hyper‑V virtualization;
  Microsoft Active Directory;
  Shell or Power Shell scripting.
• Strong scripting skills (e.g., Power Shell, Python, Bash).
• Familiarity with networking concepts (e.g., DNS, DHCP, VLANs, firewalls).
• Experience with monitoring and logging tools (e.g., Splunk, Solar Winds, etc).
• Knowledge of cloud platforms (AWS, Azure, GCP).
• Time management skills to ensure customer satisfaction with IT service and the completion of projects in a timely manner.
• A focus on customer satisfaction with strong interpersonal skills and responsiveness.
• Communicates and interacts effectively with management, peers and supervisors.
• A combination of technical knowledge, project management, and extremely strong problem‑solving and troubleshooting skills.
• Must have a solid understanding of major networking protocols and applications, networking operating systems, plus a strong understanding of current networking product trends.
• Adher…