Asset Management Technician

Location: Indianapolis

Description
This person will be working Monday through Friday from 7 AM to 3:30 PM (30 min lunch break) at the Plainfield Warehouse.

Job Title:

Asset Management / Inventory Control Specialist (IT Warehouse)

Position Overview
The Asset Management / Inventory Control Specialist supports IT operations by managing the intake, tracking, storage, and lifecycle of technology assets within a warehouse environment. This role combines hands-on warehouse work with IT asset tracking responsibilities, ensuring that equipment is accurately received, tagged, recorded, stored, and distributed across the organization.
This position operates in a fast-paced, high-volume environment and requires strong attention to detail, technical awareness, and the ability to work across multiple systems.

Key Responsibilities
Asset Receiving & Processing
Receive incoming IT equipment shipments (laptops, monitors, peripherals, etc.)
Break down pallets and verify shipment accuracy against purchase orders
Process receipts in Oracle to ensure vendors can be paid
Identify discrepancies and escalate as needed
Asset Tagging & Data Entry
Apply asset tags to tracked devices
Capture and align serial numbers with asset tags using Excel or internal tools
Upload asset data into systems such as Cherwell (Share Well) and/or Service Now (CMDB)
Maintain accurate asset records throughout the intake process
Inventory Management & Storage
Assign and maintain warehouse storage locations (rack/shelf-based system)
Store equipment in an organized, trackable manner
Retrieve inventory based on incoming orders
Prepare and package equipment for shipment to internal customers
Order Fulfillment & Logistics
Pick, pack, and ship requested IT equipment
Coordinate with internal delivery teams and dedicated drivers
Ensure accurate documentation and tracking for all outbound shipments
Asset Lifecycle Management
Track devices throughout their lifecycle from receipt to deployment and retirement
Update asset status within IT systems
Support onboarding of assets into CMDB (Service Now)
Decommissioning & Disposal
Handle end-of-life equipment in a secure and compliant manner
Remove hard drives and track components in asset systems
Perform on-site data destruction (shredding or wiping)
Document disposal through internally created certificates of destruction
Support resale/recycling processes for old equipment
Repair & Refurbishment Support (as needed)
Assist with testing and cleaning of returned equipment
Support basic repair processes to return usable equipment back into inventory
Help reduce overall equipment purchasing costs through reuse
Required

Skills & Qualifications
Experience in inventory, warehouse operations, or asset tracking
Basic understanding of IT hardware (laptops, monitors, peripherals)
Strong attention to detail and accuracy in data entry
Ability to work on your feet for extended periods and handle physical inventory
Comfortable working with spreadsheets (Excel) and inventory systems
Ability to manage multiple tasks in a manual, process-driven environment

Preferred Qualifications

Experience with IT asset management tools (Cherwell, Service Now, CMDB)
Familiarity with ERP systems (Oracle preferred)

Experience with barcode or asset tagging processes
Basic scripting or data upload experience (for advanced roles)
Prior experience in IT, desktop support, or technical environments
Work Environment
Warehouse setting with racking systems and equipment storage
Combination of physical work and system/data entry tasks
Fast-paced, high-volume operation supporting a large healthcare system
Significant manual processing (not fully automated)
Key Traits for Success
Detail-oriented and process-driven
Technically curious and comfortable around IT equipment
Self-motivated with the ability to stay organized in a busy environment
Team-oriented with strong communication skills
Able to adapt to evolving systems (e.g., transition to Service Now)
Skills
Asset management, Cherwell, Excel, Warehouse, Asset inventory, Hardware, microsoft office, servicenow
Top Skills Details
Asset management,Cherwell,Excel,Warehouse,Asset inventory,Hardware,microsoft office
Additional Skills & Qualifications
13 folks on team, 1 lead, 1 mngr
Client

Job…