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Service Desk Lead: Hands-On IT Ops & Team Coach
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-03
Listing for:
Arbor Homes
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Arbor Homes in Indianapolis is seeking a Service Desk Manager responsible for leading day-to-day operations of the IT Service Desk. You will manage service delivery, coach support staff, and ensure customer satisfaction throughout the organization.
The ideal candidate should have over 5 years of IT support experience and at least 2 years in a leadership role, with strong troubleshooting skills and experience in Microsoft 365 and Active Directory.
We offer base salary, bonuses, and robust benefits including health insurance and paid time off.
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