Technical Architect

Who We Are

Stitch is the global leader in helping brands drive CRM performance through Braze and Databricks. We work with Fortune 1000 brands to design and execute martech-driven solutions and lifecycle marketing strategies that drive meaningful outcomes—producing award-winning work for brands like Taco Bell and e.l.f. cosmetics. Our fast-growing team spans the US, UK, and Canada.

We’re actively building the best customer relationship marketing (CRM) consultancy in the world. Not the biggest—the best. We’re looking for teammates who are energized by this challenge.

First and foremost, you’re motivated by impact. To be the best CRM consultancy in the world, we have to be motivated by performance—both in how our work drives outcomes for our customers, and for how our work drives outcomes for Stitch.

This means you’re not content with status quo—you’re always looking towards what’s next and seeking opportunities to grow yourself, grow our customers, and grow Stitch. You have relentless standards and uphold them unapologetically. You move nimbly, take ownership, drive things forward, and make the people around you better. If this sounds like you, you will thrive here.

Stitchers come with diverse backgrounds and experiences—but we are tied together by our Common Threads. These are the values that define our Stitchers:

Form Lasting Bonds — We’re a people business. We consistently show up for our team, our partners, and our clients in ways that build trust and champion others.

Seek Solutions — We aren’t order takers. We’re solution designers. We solve problems, move fast, deliver excellence, and drive results. We always have a point of view.

Don’t Settle — We don’t accept the way things have always been done. We think bigger, pursue growth, and find motivation in the discomfort that scares most people away.

Take the Lead — We forge our own path without waiting for permission. We push boundaries, lead our team and customers, and find the answer when one doesn’t exist yet.

As a Senior Technical Architect, you design and implement end-to-end integrations between Braze and the systems around it—CDPs, CRMs, data warehouses, middleware, and custom APIs. You write production-quality code in Python or JavaScript for middleware and automation, architect data ingestion patterns, and design event schemas optimized for scale. You're fluent in modern data platforms like Databricks and Snowflake—understanding how data moves from lakehouse to CDP to activation layer, and how to design integrations that hold up at enterprise scale.

You're the person who debugs complex integration failures using logs, network traces, and API testing tools. You lead technical work streams, mentor Consultant Architects, and advise clients on the optimal technical approach for their environment.

• Partner directly with clients to design and implement custom API integrations (REST, webhooks, authentication flows) between Braze and client systems.
• Architect data ingestion—event schemas, data models, and integration patterns (batch, streaming, event-driven) optimized for scale, including pipelines sourced from Snowflake and Databricks environments.
• Write Python and/or JavaScript for middleware development, automation, and authentication flows.
• Configure advanced Segment/CDP environments: , custom transformations, workspace management, issue diagnosis—including connections to cloud data platforms.
• Support SDK implementations and troubleshoot mobile/web integration issues with code samples and best practices.
• Debug integration failures using logs, network traces, API testing tools, and Chrome Dev Tools.
• Lead technical work streams within larger project plans. Balance technical perfection with timeline pragmatism.
• Create client-ready technical documentation: architecture diagrams, API specs, data dictionaries, runbooks.
• Mentor Consultant Technical Architects on integration approaches, troubleshooting, and client communication.
• Manage your time to meet billable targets of 36+ hours per week.
• Travel up to 20% for client meetings, workshops, and onsite engagements.

• Advanced Liquid: complex logic,…