Entry-Level IT Help Desk Technician - First-Line Support
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-06
Listing for:
The Salvation Army North & Central Illinois Division
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
The Salvation Army North & Central Illinois Division is hiring an IT Help Desk Technician I to provide technical support to staff. This role involves troubleshooting IT issues, ensuring excellent customer service, and following procedures effectively.
Candidates should have an associate degree in Information Technology or equivalent experience, and ideally possess CompTIA A+ certification. Responsibilities include end-user support, ticket management, and training. A background in customer service is essential, along with a willingness to learn.
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