Program Manager, Digital Transformation Office

Overview

About Arcwood

Every advancement—from the products we use to the medicines and technologies we depend on—creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other everyday. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better – advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together – with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values – lead with safety, solving problems creatively, and owning our work together – the result is clear: we deliver exceptional value for our customers.

We’ve reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers’ evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Program Manager, Digital Transformation Office The Program Manager, Digital Transformation Office (DTO) plays a crucial role in Arcwood’s digital transformation roadmap, overseeing complex, cross-functional technical projects and overarching programs for the DTO. The DTO Program Manager is responsible for bridging the gap between IT/Digital and business goals by driving planning, execution, and delivery from concept to launch, managing risks, resources, and communication, and supporting the establishment and execution of scalable processes within the DTO framework to ensure alignment with organizational objectives.

Location: This position is based in our Indianapolis corporate office, we offer a hybrid schedule with 4 days in the office and 1 day remote.

They define project scope, timelines, and technical requirements, acting as a central communication hub to resolve blockers, track progress, and ensure high-quality outcomes for business-driven digital/technology initiatives.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Leads program planning by defining project scope, objectives, resources and timelines; assesses readiness of incoming requests and develops detailed schedules and roadmaps
• Drives project execution, manages cross-functional dependencies, leads brainstorming and ensures delivery against technical and business goals
• Identifies, assesses and mitigates technical and operational risks; resolves issues through analyses and collaboration; creates mitigation plans
• Serves as a communication hub, ensuring timely updates for all stakeholders (executives, technology teams, partners) and translates technical details for non-technical audiences
• Contributes to and maintains DTO standards, tools and processes; improves system operations by introducing new technologies and methodologies
• Maintains technical oversight by applying technical domain knowledge to ensure quality and alignment with goals
• Takes on additional duties as assigned to support the team and organization

• Bachelor’s degree in business administration, information technology, or related field (required)
• Master’s degree (preferred)
• PMP, PgMP and/or Scrum Master certifications (preferred)

• 5+ years of experience in enterprise project or program management within a DTO, IT PMO or EPMO organization (required)
• Experience…