Technical Support Technician

Location: New Carlisle

Company: E-Commerce

Job Title:

Technical Support Technician

Employment Type:

Contract for 6 Months

Location:

New Carlisle, Indiana

Shift: – 8:00 AM to 5:30 PM Schedule Options:
Onsite (Mon to Fri) Pay Rate : $20-$24 per hour Responsibilities:
Monitor the queue for new requests, changes, or projects. Plan and implement assigned projects according to defined processes and standards. Estimate project requirements in terms of time, cost, and resources. Follow change management guidelines during project execution. Work with vendors as needed and monitor their work. Collaborate with cross-functional teams, including network TPM and engineers. Stay updated on new technologies, processes, and designs.

Adhere to safety and security standards. Troubleshoot network or physical component issues during deployment. Communicate with stakeholders and provide regular updates.

Required Skills:

Basic networking knowledge, including understanding of TCP/IP networks, DHCP, and Static IP. Basic knowledge of cabling (Fiber Optic – single mode and multimode). Basic hardware and IT system understanding. Ability to set up servers (rack installation, wiring servers, cable installation). Ability to lift and rack equipment up to 40 pounds. Reliable transportation. Nice to Have:
Experience working in a data center environment. Time management and project management skills. Ability to schedule heavy activities and meet timelines. Strong work ethic. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.