AI and Security Administrator

AI and Security Administrator

Location: Hybrid – Indianapolis, IN

Position Summary: Reporting to the Director of Technology, the AI and Security Administrator will support, maintain and improve Vital Incite’s operations in a HIPAA‑regulated environment. The role involves enabling and securing Microsoft 365 Copilot and related AI capabilities, designing and managing AI agents, coaching users, implementing data protection controls, and supporting core IT operations including Windows Server, Azure, and Google Cloud Platform administration.

• Design, build, test, and maintain AI agents for business workflows using Microsoft 365 Copilot extensibility tools.
• Configure agent data sources and access boundaries to ensure least‑privilege and HIPAA‑safe usage.
• Provide end‑user training, office hours, and 1‑to‑1 support to improve Copilot adoption and safe usage.
• Monitor agent and Copilot usage patterns and recommend improvements for quality, reliability, and compliance alignment.
• Implement and manage controls to protect PHI and sensitive business data used with Copilot and across Microsoft 365.
• Ensure Purview policies align with business workflows, minimizing friction while maintaining compliance.
• Administer core Microsoft 365 security and identity features (Entra , Conditional Access, MFA, RBAC, privileged access).
• Support secure configuration of Teams, SharePoint, One Drive permissions, external sharing, and guest access policies.
• Administer Windows Server environments including:
  • Active Directory (on‑prem and/or hybrid), Group Policy, DNS/DHCP, file services
  • Patch management and vulnerability remediation
  • Backup/restore operations and disaster recovery readiness
  • Endpoint security best practices and troubleshooting
  • Assist in the management of system upgrades, communications, and documentation of system design.
• Maintain system documentation (diagrams, runbooks, standard operating procedures).
• Support infrastructure and security tasks in Azure and GCP, including:
  • Identity integration, networking basics, storage permissions, and security configurations
  • VM and managed service administration relevant to company workloads
  • Logging/monitoring and cost‑awareness recommendations
• Participate in architecture and vendor discussions related to cloud services and security posture.
• Participate in IT ticket triage and issue resolution, balancing project work with daily operations.
• Maintain clear documentation and change tracking for security policies, AI agents, and infrastructure changes.
• Contribute to continuous improvement—automation, scripting, standardization, and proactive risk reduction.
• Assist with maintaining SOC 2, Type 2, and HITRUST certifications, addressing all third‑party stakeholder security audits.
• Manage security of file transfer processes including user accounts and encryption.
• Support end‑user hardware/software/user accounts.

• At least 5 years of experience in a similar role.
• Experience administering Microsoft 365 in a business environment (Teams, SharePoint, Exchange, One Drive).
• Hands‑on experience with Microsoft Purview (DLP and/or sensitivity labels).
• Practical experience enabling M365 Copilot or building/configuring AI agents in Microsoft’s ecosystem.
• Strong understanding of information security principles (least privilege, data classification, auditing, secure configuration, incident response fundamentals).
• Windows Server administration experience (AD/GPO, patching, troubleshooting, backups).
• Working knowledge of Azure and GCP administration concepts (identity, networking, storage/security basics).
• Experience supporting and maintaining Azure and GCP environments, focusing on virtual machines.
• Experience with Power Shell scripting/automation.
• Experience with SFTP servers and clients.
• Experience with Cisco Meraki firewalls, switches, and access points is a plus.
• Knowledge of a wide range of concepts within IT.

• Strong organizational and time‑management skills.
• Strong troubleshooting skills.
• Strong communication skills, written and oral.
• Works well both independently and as part of a team.
• Energetic, flexible, collaborative, and proactive; an individual who can professionally and positively…