Senior IT Administrator & Internal Tooling Lead

Senior IT Administrator & Internal Tooling Lead

Entegrata is an Indianapolis-based legal technology company transforming how law firms manage and use their data. Our data lakehouse platform, built on the Microsoft Azure stack, helps firms centralize disparate data sources securely and turn them into production-ready analytics through a proprietary legal data model and pre-built Power BI reports. Founded in 2023, we’re a fast-growing, venture-backed team on a mission to be the data platform of choice for the legal industry.

We’re looking for an experienced Senior IT Administrator & Internal Tooling Lead to wear two hats. First, you’ll run our day-to-day IT operations and be the go-to person for every employee’s technology needs across a mixed Windows and macOS fleet. Second, when you’re not in the queue, you’ll lead the buildout of our internal tooling: quality-of-life automations, internal integrations, and the systems that make the whole company faster.

A core part of that second hat is building and maintaining our internal uses of Claude and the company OS we’re standing up on top of it: the internal platform, workflows, and automations that connect our tools and put AI to work for the team. This is the high-leverage, build-something work that compounds over time.

This is a hands‑on,
individual-contributor role. One moment you’re helping an employee set up their laptop and licenses; the next you’re scripting an automation in Power Shell, wiring up a Slack Workflow, or building an internal Claude integration. You’ll do the day-to-day work yourself and partner closely with our security team on access, identity, and compliance: security guides the guardrails, and you keep IT running smoothly and the team productive.

This is a hybrid position based in Indianapolis, IN, with three days a week in our Keystone Crossing office.

Provide IT help desk support for all employees: fielding requests, troubleshooting hardware and software issues, and resolving problems quickly and patiently.

Own laptop and hardware procurement and the full device lifecycle: sourcing, ordering, imaging, deploying, tracking, and retiring equipment.

Set up and manage software licenses and accounts for employees, including assigning and tracking Microsoft 365 and other application licenses.

Manage device deployment, configuration, and lifecycle through Microsoft Intune across Windows and macOS fleets.

Administer Microsoft Entra  (Azure AD) identity, including Entra group management, user provisioning, and access assignments.

Configure and maintain Microsoft Entra Global Secure Access (GSA) for secure remote access and VPN connectivity.

Own and manage the Apple business and user management portal.

Own vendor management end to end: onboarding new tools, managing seats and licenses, and handling payments, renewals, and procurement.

Maintain and support Microsoft Azure infrastructure and core IT services.

Partner with the security team to implement and maintain access, identity, and compliance requirements in day‑to‑day operations for alignment with our SOC 2 and other security compliance regulations.

Lead the buildout and maintenance of our internal uses of Claude: integrations, internal assistants, and AI‑powered workflows that make the team more productive.

Help architect and build the company OS: the internal platform, automations, and connective tissue we’re building on top of our AI and SaaS stack.

Develop automation and tooling using Bash, Power Shell, and Python to streamline routine operations and eliminate manual work.

Build cross‑tool workflows and integrations using Git Hub Actions, Slack Workflows, and Azure Logic Apps.

Identify quality‑of‑life improvements across the org and ship them: the small automations and internal tools that quietly remove friction.

Maintain, document, and harden internal tooling so it stays reliable and secure as the company scales.

You have a solid working understanding of our fleet, Intune/Entra configuration, and the support queue, and the help desk is running smoothly with fast,…