Manager, Software Asset Management

The Senior Software Asset Manager will manage Salesforce's software assets with a focus on contract negotiations, sourcing, and procurement. The role requires strategic thinking, superior negotiation skills, and a deep understanding of SaaS and on‑premise licensing models to drive best practices in software asset management.

• Lead and manage complex software contract negotiations with vendors to ensure favorable terms and conditions.
• Collaborate with legal, finance, and procurement teams to review and finalize software contracts.
• Develop and maintain strong relationships with key software vendors and stakeholders.
• Oversee the end-to-end software procurement process, including vendor selection, RFPs, and contract execution.
• Identify cost‑saving opportunities and implement strategies to optimize software spend.
• Ensure compliance with company policies and industry regulations during the procurement process.
• Develop and implement software asset management policies, procedures, and best practices.
• Maintain an accurate inventory of software assets and licenses, ensuring compliance with licensing agreements.
• Conduct regular audits to verify software usage and identify potential risks or discrepancies.
• Manage relationships with software vendors, ensuring high levels of service and support.
• Monitor vendor performance and address issues or concerns in a timely manner.
• Negotiate renewals and amendments to existing contracts as needed.
• Generate and analyze reports on software usage, costs, and compliance, and provide insights to senior management.
• Track and report on key performance indicators (KPIs) related to software asset management.
• Partner with IT, Finance, Procurement, and Legal teams to co‑create software management strategies that align with overarching business goals.
• Collaborate closely with Business Owners to co‑develop optimization initiatives, maximize technology investments together, and align internal stakeholders for unified vendor negotiations.

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 7 years of experience in software asset management, procurement, or contract negotiations.
• Strong negotiation skills with a proven track record of successful contract negotiations.
• In-depth knowledge of software licensing models and compliance requirements.
• Excellent analytical and communication skills (both verbal and written).
• Strong communication and interpersonal skills with the ability to work effectively with cross‑functional teams.
• Proficiency in software asset management tools and systems (SNOW, Flexera, Zylo preferred).
• Relevant certifications such as CSAM or ITIL are a plus.
• Familiarity with the lifecycle and expectations of vendor audits and remediations.

The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $147,400 - $202,600 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits.

Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. Salesforce welcomes requests for reasonable accommodations during the application or recruiting process.

Salesforce is an equal opportunity employer and maintains a non‑discrimination policy with all employees and applicants for employment. All employment decisions are made on the basis of merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications. In the United States, compensation offered is determined by location, job level, job‑related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits. Persuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider qualified applicants with arrest and conviction records.