Senior Associate, Business Controls

Overview

Senior Associate of Business Controls role is part of the Business Controls Office and is responsible for governance, risk and compliance (GRC) activities for the Technology and Enablement organization. The position serves as the liaison between the Internal Audit and First Line of Defense technology and security teams, monitors audit scope, provides guidance on audit expectations and processes, supports prioritization of audit-related activities, and coordinates the collection and secure submission of requested evidence.

• Internal Audit Coordination
  • Act as a resource to technology and security teams for navigating the audit process.
  • Develop strong working relationships with all control owners to build knowledge of operations and better facilitate evidence gathering.
  • Maintain consistent communication with audit teams to ensure alignment of action items and status of requests.
  • Review artifacts provided and securely submit to audit teams.
  • Coordinate scheduling of all meetings needed throughout audit duration.
  • Assist audit team with questions and follow‑up requests.
• Issue and Operational Event Monitoring
  • Create operational events within the GRC system and monitor to ensure all remediation steps are completed.
  • Ensure monthly updates are captured for open issues and events.
  • Monitor issues against target dates and take appropriate action if a date becomes at risk.
  • Assist teams with preparing issue closure memos and review upon completion.
• External Audit / Exam Coordination and Support
  • Participate in the preparation for and execution of the IT FDIC/UDFI examination.
  • Assist with annual external SOX audit, providing support for all walkthroughs and requests that impact Corporate Security or Information Technology teams.
• Service Organization Control (SOC) Report Reviews
  • Review SOC 1 reports and complete the applicable evaluation form.
• Other Duties
  • Complete all special projects and other duties as assigned throughout the year.

Minimum: Bachelor's Degree; 4+ years of experience in audit, risk management, or compliance; strong analytical and problem‑solving skills; self‑starter; ability to work independently and in a team; leadership, teamwork, organization, and time‑management skills; high integrity; clear communication with staff at all levels; ability to follow instructions and execute tasks independently; experience in building reports for management; broad to advanced knowledge of Microsoft Office (Excel, Word, Visio, PowerPoint).

Preferred: Experience and knowledge of working within a GRC system; certifications such as CIA, CISA, CISSP, CRISC, CISM, CCSK, etc.

• Competitive base salaries and bonus incentives.
• Generous PTO, floating holidays, and 12 federal holidays observed.
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, and pet insurance.
• Employer‑paid short‑term and long‑term disability, and basic life insurance.
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs.
• Free access to on‑site staffed fitness centers (Delaware) and gym subsidy for other locations.
• Confidential counseling support (EAP), health advocacy services, and wellness program with financial incentives.
• Tuition reimbursement and family scholarship programs.
• Career development and training opportunities.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, veteran status, or any other characteristic protected by law.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. For accommodations, contact (855) 756‑2007 and choose option
9.