IT Major Incident Lead
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-18
Listing for:
The Palmer Group
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
We are seeking a dedicated IT Major Incident Lead to support a critical company-wide technology migration. This hands-on technical role focuses on ensuring a seamless transition for remote users across the U.S., collaborating closely with deployment teams and IT specialists. Join a hands-on role supporting technology migrations for users nationwide. Apply today!
Work Model:
- On-Site
- Act as the post-deployment support partner for the traveling migration team
- Remotely support laptop and hardware setups deployed by the on-site migration team
- Troubleshoot user accounts, profiles, and access in the new tenant environment and Active Directory
- Install, configure, and validate standard applications and software packages
- Ensure user access to email, file shares, applications, and network resources post-migration
- Validate connectivity to security and compliance tools
- Troubleshoot hardware and software issues during and
- Assist end users with login issues, application access, and basic troubleshooting
- Provide remote guidance and quick training on new system access and workflow change
- 3-4 years of IT support experience with strong troubleshooting skills
- Experience with Windows 10/11, Microsoft 365, and Active Directory
- Exposure to IT migrations or deployment/rollout projects
- Experience supporting distributed or multi-site environments preferred
- 401k
- Major health insurances
- Employee Stock Ownership Plan ( ESOP )
- for a complete list of benefits
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×