Safety & Security Technology Manager

About Culture

"I can be myself at work."

You are more than a job title. We want you to feel comfortable doing great work and bringing your authentic self to everything you do. We value your talents, traditions, and uniqueness, and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long‑Term Thinking, and Community.

"I can influence my income."

You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonus and benefits. Your company‑funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life."

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Generous time‑away and health benefits from day one, with the opportunity for flexible work options.
• 2‑for‑1 matching gifts for charitable contributions and the opportunity to secure annual grants for the organizations you love.
• On‑demand professional development resources to hone existing skills and learn new ones.

As a member of the Global Safety and Security team, reporting to Global Security leadership, you will be responsible for leading the day‑to‑day execution, sustenance, and continuous improvement of Capital Group's global physical security technology program. You will support the broader security technology strategy and roadmap by translating priorities into operational plans that enhance the safety and security of Capital Group's people, assets, facilities, and business operations across regions.

You will work proactively with key stakeholders, leaders, and partners to identify and mitigate physical security risks, strengthen operational readiness, and ensure security technologies are aligned with business needs and enterprise standards.

• Deliver and support enterprise security technology solutions across Capital Group's global offices and operations.
• Oversee the daily operation, maintenance, and lifecycle management of access control, video management, intrusion detection, duress alarms, intercoms, and related integrations.
• Lead execution of security technology projects: planning, design coordination, deployment, testing, transition to operations, and continuous improvement.
• Support operational readiness for the Global Security Operations Center by ensuring monitoring workflows, alarm routing, escalation logic, and operator usability are effective and sustainable.
• Maintain standards, procedures, runbooks, and technical documentation to support consistent implementation and high‑quality service delivery across regions.
• Monitor system health, performance, and service issues, coordinating troubleshooting, restoration, repairs, upgrades, and preventive maintenance activities.
• Provide escalation support during high‑impact incidents affecting security systems and coordinate resolution with internal technology teams and external partners.
• Evaluate new and emerging technologies and recommend enhancements that improve reliability, situational awareness, and enterprise security outcomes.
• Coordinate with Regional Security Teams, the Global Security Operations Center, and internal stakeholders across Workplace Experience, Information Security, Privacy, Legal, Engineering, and other business groups to identify issues and implement solutions proactively and timely.
• Coordinate with security vendors, systems integrators, engineers, consultants, and contractors worldwide to ensure adherence to service expectations, contractual requirements, implementation standards, and overall…