F5 Load Balancers Admin

Role Purpose

Provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup, etc.) and manage its day‑to‑day operations.

• Architecture planning, migration & installation for new projects in own tower
  • Lead the structural/architectural design of a platform, middleware, database, backup, etc. according to system requirements to ensure a highly scalable and extensible solution.
  • Conduct technology capacity planning by reviewing current and future requirements.
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/platforms, as applicable.
  • Strategise and implement disaster recovery plans and create and implement backup and recovery plans.
• Manage the day‑to‑day operations of the tower
  • Manage day‑to‑day operations by troubleshooting issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
  • Plan for and manage upgrades, migration, maintenance, backup, installation and configuration functions for own tower.
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine‑tune performance and reduce performance challenges.
  • Develop shift roster for the team to ensure no disruption in the tower.
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance, etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities with respect to progress, updates, status, and next steps.
  • Leverage technology to develop a Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness.

• Resourcing
  • Forecast talent requirements as per the current and future business needs.
  • Hire adequate and right resources for the team.
  • Train direct reportees to make right recruitment and selection decisions.
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness.
  • Build an internal talent pool of HiPos and ensure their career progression within the organization.
  • Promote diversity in leadership positions.
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team takes the opportunities presented by such programs to their and their levels below.
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team.
  • Track team satisfaction scores and identify initiatives to build engagement within the team.
  • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team.
  • Exercise employee recognition and appreciation.

• No Performance Parameter Measure 1
• Operations of the tower SLA adherence
• Knowledge management
• CSAT / Customer Experience
• Identification of risk issues and mitigation plans
• Knowledge management 2
• New projects timely delivery
• Avoid unauthorised changes
• No formal escalations

Network Server Load Balancer.

5-8 Years.

The expected compensation for this role ranges from $60,000 to $135,000.

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post‑offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.