Technical Product Analyst

Vaco Technology is seeking a Business Systems Technical Analyst for a direct hire role on the north side of Indianapolis. This individual will serve as the liaison between Information Technology and business operations. This role will also serve as the Product Owner for key business applications and support the ERP transformation through reporting, systems analysis, data management, and workflow optimization.

• Serve as Subject Matter Expert for ERP, HRIS, CRM, and Time Management systems.
• Translate business needs into technical requirements and manage application upgrades, improvements, and integrations.
• Administer business system configurations, information security, user roles, and user permissions.
• Develop SQL queries, reports, dashboards, and analytics.
• Gather and document requirements, workflows, standard operating procedures, and business processes.
• Provide technical support and troubleshooting integration and application issues.

• Advanced SQL skills.
• Experience with manufacturing ERP systems, including Inventory, General/Ledger, and Bill of Materials processes is required.
• Experience with CRM platforms, data warehousing, and Business Intelligence reporting tools.
• Strong collaboration skills across both technical and business teams.
• Excellent analytical, problem-solving, and PM abilities.
• Continuous improvement and primary cause analysis.

• Bachelor's degree in Information Technology, Information Systems, Business, or related is preferred.
• Minimum 5–7 years of experience supporting Business Systems or performing in a Business, Systems or Data Analysis role.
• Manufacturing, logistics, or warehouse industry experience is required.