Support Executive

Location: Indianapolis

Akkodis is seeking a Support Executive for a Contract with a client in Indianapolis, IN. The ideal candidate will provide Tier 1 and Tier 2 IT support by troubleshooting hardware, managing access requests, and ensuring smooth operation of desktops, servers, and enterprise applications.

Rate Range: $37/hour to $41/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.

Support Executive Job Responsibilities include:

• Provide Tier 1 and Tier 2 support for hardware, applications, and devices including desktops, virtual environments, printers, and servers.
• Troubleshoot and resolve technical issues, escalating complex problems to appropriate teams and ensuring timely resolution.
• Manage user access requests and maintain system security and compliance standards.
• Perform patching and maintenance of Windows workstations and servers to ensure system stability and security.
• Support Windows cybersecurity management activities and monitor systems for vulnerabilities.
• Deliver high-quality customer support while maintaining professionalism, prioritizing tasks, and supporting on-call or after-hours incidents.

Required Qualifications:

• High School Diploma or associate's degree in information technology, Computer Science, or related field preferred.
• 2-4 years of experience in IT support, desktop management, or infrastructure services.
• Strong troubleshooting skills with hands-on experience in Windows OS, hardware support, and basic networking.
• Experience with ITSM tools (e.g., Service Now) and knowledge of Windows cybersecurity and patch management processes.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Deep.

Kumar@

Pay Details: $37.00 to $41.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.