Strategic CSM - SaaS Adoption & Security
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-20
Listing for:
Nelnet
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Nelnet is seeking a Customer Success Manager in Indianapolis, IN, to own the client lifecycle and ensure measurable outcomes from our SaaS platform. The role involves serving as a trusted advisor and coordinating internal teams to ensure high-quality client engagement.
The ideal candidate will have 3–5 years of experience in client success roles, with a strong focus on building relationships and improving client satisfaction. Join us to drive value realization and long-term client retention.
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