Desktop Support Technician; Indy

Position Overview

We are seeking a reliable and customer-focused Part‑Time Desktop Support Technician to support our Headquarters (HQ) location. This role will provide hands‑on technical support to end users, ensuring a smooth and efficient workplace technology experience.

• Schedule:
  
  Tuesday, Wednesday, Thursday
• Hours:
  
  8:00 AM – 5:00 PM
• Location:
  
  Onsite at HQ (fully in‑person role)
• Start Date:
  
  Targeted for July 7

• Provide walk‑in technical support for employees at HQ
• Troubleshoot and resolve conference room technology issues (audio/visual, connectivity, etc.)
• Perform break/fix support for desktops, peripherals, and related hardware
• Assist with physical workstation setups, moves, and reconfigurations
• Deliver at‑desk support to users for hardware and software issues
• Help deploy and stage equipment

• Prior experience in desktop support, IT support, or help desk roles preferred
• Strong troubleshooting skills for hardware, software, and basic networking issues
• Excellent customer service and communication skills
• Ability to work independently while supporting a high‑touch onsite environment
• Comfortable with physical tasks such as equipment setup and workstation moves

This is a Contract position based out of Indianapolis, IN.

The pay range for this position is $30.00 – $34.00/hr.

• Medical, dental & vision
• Critical Illness, Accident & Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Indianapolis, IN.

This position is anticipated to close on Jul 1, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.