Drupal Web Services Specialist

Job Title

Drupal Web Services Specialist

University Marketing

Monday – Friday, 8:00 a.m. – 4:30 p.m.

The Web Services Specialist will work collaboratively with a team of Content Developers, UX professionals, and web staff to maintain, enhance, and support a continuously evolving network of Indiana State University websites built on the Drupal platform. This position serves as a primary resource for university departments requesting website updates, content changes, multimedia integrations, accessibility improvements, and general web support. The Web Services Specialist will coordinate and implement website updates across a broad range of institutional web properties while ensuring content accuracy, usability, accessibility, and alignment with university web standards and branding guidelines.

The position will also assist with light front‑end development tasks, Drupal site configuration, troubleshooting, and implementation of web features and functionality within the university’s web platform. The position will support distributed web editors through training, troubleshooting, and guidance related to Drupal content management workflows and best practices while collaborating with internal stakeholders and external partners to support the university’s digital communications and web presence.

• Populate, develop, test, debug, and document responsive Drupal themes for all Indiana State University and college websites using standard Drupal base‑themes and adhering to conventions and best‑practices.
• Collaborate with web designers and web developers (internal and external) to build high‑quality, standards‑compliant web pages and experiences and PDFs.
• Communicate with campus partners and actively participate in Enrollment Management, University Marketing, and other campus partner meetings.
• Provide training, troubleshooting, and guidance to distributed web editors on Drupal content management workflows and best practices.
• Assist with light front‑end development tasks and Drupal site configuration.
• Perform other duties as assigned.

• Bachelor’s degree or Associate’s degree plus 1–2 years experience managing web projects, or High school diploma plus 3–5 years experience managing web projects.
• Experience with the Drupal CMS is highly preferred.

• Computer Science, IT, MIS, or related field.

Has authority or responsibility for the supervision of student workers or graduate assistants only.

• Able to adapt to change.
• Able to learn and retain information.
• Able to multitask.
• Able to plan, organize, and implement projects in a timely manner.
• Able to work both independently and collaboratively.
• Able to work carefully and politely around others.
• Able to work well with others.
• Attention to detail.
• Excellent customer service skills.
• Experience and knowledge in job‑related program.
• Experience in an educational environment preferred.
• Proven verbal and written communication skills.
• Willing to interact with students.
• Work effectively with a diverse community.
• Experience managing Web Services.
• Must be comfortable networking with groups or individuals.
• Proficiency with Microsoft Office and other computer applications.
• Willing to work extended hours during events and peak seasons, when required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Life Insurance
  :
  The coverage amount is based on two and one‑half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
• Medical, Dental and Prescription Drug Coverage
  :
  The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness…