Desktop Support Technician
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-25
Listing for:
TEKsystems c/o Allegis Group
Full Time
position Listed on 2026-06-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Overview
The Desktop Support Technician provides technical assistance and solutions to internal users as part of an enterprise IT support function. This is a highly visible role requiring strong communication skills, professionalism, and the ability to effectively support executive-level stakeholders.
Key Responsibilities
- Provide comprehensive desktop and end-user support for both hardware and software issues
- Respond to and resolve incidents and service requests through a structured ticketing system
- Support productivity tools and enterprise application environments
- Manage user accounts, device configurations, and endpoint management systems
- Maintain and troubleshoot office technology and remote support tools
- Deliver both first- and second-level technical support in an enterprise environment
- Create, update, and maintain documentation related to systems, processes, and procedures
- Follow standardized support practices to meet service levels and organizational objectives
- Maintain a high level of professionalism when supporting a wide range of users, including leadership
- 5+ years of experience in enterprise desktop or field support
- Bachelor's degree preferred; equivalent experience may be considered in lieu of a degree
- Experience supporting executive-level users is a plus
- Strong understanding of IT support processes and service delivery standards
- Excellent communication skills and ability to operate in fast-paced environments
- Strong organizational skills with the ability to manage and prioritize multiple requests
- Professional demeanor with strong interpersonal skills
- Ability to handle high-visibility support interactions with discretion and confidence
- Detail-oriented with strong documentation and process adherence
- Adaptable and responsive in dynamic, high-demand environments
- Desktop and end-user support
- Troubleshooting hardware and software issues
- Customer service and user support
- Ticket management systems
- Endpoint and device support
- Remote support tools
- Audio/visual and office technology support
Intermediate to advanced
Job Type & Location
This is a Contract to Hire position based out of Indianapolis, IN.
Pay and Benefits
The pay range for this position is $24.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Indianapolis,IN.
Final date to receive applications
This position is anticipated to close on Jul 3, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000…
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