Business Intelligence​/Sr. Operations Analyst

BCforward is seeking an Operations Analyst to work hybrid in Indianapolis Sr. Operations Analyst

Location:

Indianapolis
- Hybrid W2 only

Senior Operations & Business Intelligence Analyst with 10+ years of experience driving data-driven decision-making, process optimization, and system governance in regulated environments. Proven expertise in designing scalable operational workflows, administering enterprise tools (Smartsheet, SharePoint, Power Platform), and implementing secure access and collaboration models.

Strong background in analytics, reporting (Power BI), and continuous improvement, with a track record of streamlining intake processes, enhancing data visibility, and supporting cross-functional stakeholders in complex program environments. Adept at translating business needs into technical solutions while ensuring compliance, data integrity, and operational efficiency.

• Power Automate workflow creation
• SharePoint administration and governance
• Power BI reporting and dashboards
• User provisioning and access management
• Group administration (MyAccess, Beeline, similar systems)

• Process design and optimization
• SOP and job aid creation
• Intake form development
• Workflow migration and implementation
• Operational analysis and reporting
• Security and compliance adherence

• Migrate existing spreadsheet-based processes into Smartsheet.
• Build and maintain dashboards, reports, and automated workflows.
• Manage user onboarding/offboarding and access permissions.
• Administer SharePoint and time-tracking systems.
• Create operational documentation and training materials.
• Improve collaboration processes with external vendors and partners.
• Analyze operational performance and recommend improvements.
• Ensure governance, security controls, and compliance requirements are met.