Junior Systems Administrator

Systems Administrator III to support a secure, enterprise-scale. This role requires an experienced systems administrator with strong hands‑on Microsoft Intune expertise who can independently manage endpoint administration, desktop support, security compliance, and network‑related issues. The ideal candidate is a self‑starter capable of owning projects from inception through resolution while supporting mission‑critical IT operations.

• Administer and troubleshoot Microsoft Intune‑managed environments, including:
• Device configuration
• Compliance policies
• Security policies
• Password controls
• Security hardening
• Implement and maintain Intune policies and endpoint security configurations.
• Manage URL filtering and enterprise network access controls.
• Troubleshoot Windows desktop operating systems, hardware, peripherals, and user issues.
• Diagnose and resolve network connectivity issues including DNS, VPN, firewall rules, IP addressing, port restrictions, subnetting, and URL filtering.
• Support Azure Entra and Microsoft Intune environments while maintaining compliance with CIS Benchmarks, STIGs, and enterprise security policies.
• Administer enterprise endpoint management, asset management, and VoIP operations.
• Resolve endpoint security, compliance, and audit readiness issues.
• Utilize Microsoft 365 tools to manage work and documentation.
• Collaborate with desktop support, security, networking, and infrastructure teams while independently driving assigned projects.
• Support FTC hosted applications, contact center operations, website hosting, and data analytics initiatives.
• Participate in onsite support activities and mandatory team meetings.

• Hands‑on Microsoft Intune administration in an enterprise environment.
• Experience implementing Intune policies, password controls, device media controls, and security hardening.
• Experience managing application deployment and enterprise endpoint devices using Microsoft Intune.
• Experience managing URL filters.
• Experience administering network access controls using IP, Port, and URL‑based filtering.
• Windows enterprise desktop administration and troubleshooting.
• Azure Entra administration and endpoint management.
• Knowledge of CIS Benchmarks, STIGs, and enterprise security compliance.
• Microsoft 365 administration and productivity tools.
• Desktop support, endpoint management, asset management, and VoIP support.
• Strong troubleshooting across desktop, networking, endpoint management, and security domains.

• IP addressing, subnetting, and routing.
• Firewall management experience.
• Bachelor's degree with 3+ years of experience.
• Fast learner with strong research skills.
• Experience supporting federally regulated environments.

• Bachelor's degree in Information Systems or related field with 3+ years of practical experience, or equivalent experience in lieu of degree (1:1).
• Practical experience managing enterprise desktops in Microsoft Intune environments.
• Hands‑on experience troubleshooting Windows operating systems in enterprise environments.
• Experience administering IP, Port, or URL‑based network access controls.
• Demonstrated ability to independently resolve issues and drive projects with minimal supervision.
• Ability to self‑manage work using Microsoft 365 tools.
• Strong ownership mentality and self‑starter mindset.
• Must be located near Indianapolis, IN and willing to work onsite.
• Ability to obtain a Public Trust clearance.

• Health insurance
• Health savings account
• Vision insurance
• Flexible spending accounts
• Life insurance

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.