Workday Engagement Manager

Responsibilities

• Responsible for successful delivery of Workday solutions for clients
• Manage implementation of global Workday programs from pre‑sales to handover
• Act as key client interface between functional/technical teams and clients
• Manage all delivery aspects including project planning, resourcing, and customer satisfaction
• Lead blended teams of colleagues, clients, and partners to share knowledge
• Identify requirements, business processes, and document artefacts for shared understanding
• Create well‑structured deliverables and present recommendations to clients
• Identify opportunities to win business and negotiate at a senior client level

• Established manager of systems implementations with direct experience in IT solutions delivery
• Full lifecycle project management experience
• Two years of experience with a consulting / IT services environment
• Strong commercial management, influencing, and negotiation skills
• Excellent customer focus with relationship management skills
• Strong communicator with presentation skills to senior clients
• Strong business writing skills
• Demonstrable success in identifying business opportunities
• Ability to provide effective pre‑sales support as required
• Sound commercial judgment and track record in executing contracts
• Commercial experience of running a team and managing distributed teams
• Good team player with a willingness to mentor and lead
• Ability to make sound decisions under pressure
• Positive attitude towards challenges and improvement

• Workday solutions
• IT solutions delivery
• Project management
• Business process documentation
• Pre‑sales support
• Contract execution

• Commercial management
• Influencing skills
• Negotiation skills
• Customer focus
• Relationship management
• Communication skills
• Presentation skills
• Business writing
• Team leadership
• Decision making