Senior Infrastructure Engineer

Job Title – Senior Infrastructure Engineer

Department:
Managed Infrastructure

Reports to:
Director of Managed Infrastructure & Hosting

Location:
Hybrid

Employment Type:
Full Time

Description

The Senior Infrastructure Engineer will serve as a senior technical resource responsible for architecting, implementing, troubleshooting, and supporting complex enterprise infrastructure environments, with a strong emphasis on networking, for our managed services and disaster recovery clients.

The ideal candidate will possess advanced expertise in enterprise networking technologies including Cisco, Palo Alto, Fortinet, and Arista, while also maintaining strong hands‑on capabilities in VMware, Hyper‑V, Nutanix, enterprise storage systems, and hybrid cloud environments such as Microsoft Azure and AWS.

This individual will participate in infrastructure modernization projects, cloud migrations, disaster recovery initiatives, escalated support, architecture reviews, and strategic client engagements. The role requires strong troubleshooting ability, systems thinking, customer‑facing communication skills, and the ability to work across multiple infrastructure domains.

• Design, deploy, maintain, and troubleshoot enterprise‑grade network environments
• Support and optimize routing and switching infrastructure
• Configure and support network and security platforms
• Manage enterprise WAN, SD‑WAN, VPN, VLAN, BGP, OSPF, MPLS, and network segmentation technologies
• Perform network performance analysis, capacity planning, and high‑availability design
• Support firewall rule management, site‑to‑site VPNs, and secure remote access architectures
• Assist with network security hardening and Zero Trust initiatives

• Administer and support VMware vSphere, ESXi, vCenter, SRM, vSAN, and related technologies
• Support Microsoft Hyper‑V environments
• Deploy and manage Nutanix infrastructure and AHV virtualization platforms
• Perform infrastructure upgrades, migrations, and optimization activities
• Support high availability, replication, and disaster recovery solutions

• Support SAN and NAS environments across enterprise storage platforms
• Configure and troubleshoot storage connectivity, replication, snapshots, and backup integrations
• Participate in backup, recovery, and business continuity initiatives
• Assist with disaster recovery testing and failover validation exercises

• Design and implement migrations to Microsoft Azure and AWS
• Support hybrid cloud networking and connectivity architectures
• Assist with cloud infrastructure modernization initiatives
• Configure and support Azure and AWS networking, compute, storage, and security services
• Support infrastructure‑as‑code and automation initiatives where applicable

• Serve as a senior escalation point for complex infrastructure incidents
• Participate in project delivery, architecture planning, and infrastructure assessments
• Create and maintain technical documentation, diagrams, runbooks, and operational procedures
• Participate in on‑call rotation and after‑hours maintenance windows as required
• Collaborate with clients, vendors, and internal teams to deliver enterprise‑grade solutions
• Provide technical mentorship to junior engineers and support staff

Who You Are:

• At least 7+ years of enterprise infrastructure engineering experience
• Focus on customer service
  - We are passionate about going above and beyond to provide our customers with excellent service
  . We expect you to be of the same mindset.
• Demonstrated history of job stability – We invest a lot in our employees. We are looking for candidates who want a career, not a short‑term gig.
• Accountability – You are reliable and take responsibility for the tasks assigned to you.
• Excellent written and oral communication skills.
• On occasion, we do require work outside of our standard business hours to accommodate client needs

Experience/Skills Required

• 5+ years of enterprise networking experience
• Strong hands‑on experience with:
  • Cisco networking platforms
  • Palo Alto firewalls
  • Fortinet/Forti Gate solutions
  • Arista switching platforms
• Advanced VMware administration experience
• Expe…