Business Process Manager

Position Summary

Business Process Manager for ERP/SAP and logistics systems – responsible for stabilizing and continuously improving business‑critical processes and systems at Roche’s Global Diagnostic Operations. This role interfaces with Digital Operations, production units, and IT to support manufacturing, supply chain, and quality functions.

• Analyze, coordinate, and resolve complex functional issues, service requests and process disruptions across business and logistics systems.
• Act as a senior subject‑matter expert for SAP ECC 6.0, with a strong focus on material management, production planning (PP‑PI), production execution, master data and interface processes.
• Support Project DOT/CGM
  2.0 by defining, analysing and implementing ERP/SAP‑related business processes and system requirements.
• Perform, and coordinate, process and gap analyses between current and future‑state process and system setups, including comparisons of CGM
  1.0 with CGM
  2.0/DOT requirements.
• Serve as the primary business‑facing interface to Global IT, local SAP support teams and the global ASPIRE program, ensuring transparency, tracking and escalation of requests, dependencies, decisions and risks.
• Support the cross‑site ERP/SAP deployment strategy for Mannheim and Indianapolis, evaluating feasibility, legacy‑system dependencies, ASPIRE alignment and implementation sequencing.
• Help develop, maintain and execute SAP‑related implementation roadmaps, including process design, requirements translation, data migration needs, custom development requirements, interface testing, user acceptance testing and regression testing.
• Lead or contribute to local and global project teams or sub‑streams, ensuring solutions are practical, compliant and aligned with business priorities.
• Conduct structured root‑cause analyses for recurring or production‑critical issues, translating learnings into preventive actions, standards and continuous improvements.
• Review complex business requirements for compatibility with existing methods, specifications and system standards, and translate them into implementable process and system solutions.
• Develop and maintain training materials, user documentation and knowledge‑transfer content for key users and end users.
• Maintain and improve support‑related tools, reports and documentation, and contribute to the adoption of new technologies for business process modelling and improvement.

• Bachelor’s degree in Business Informatics, Business Administration, Industrial Engineering, Supply Chain / Operations, Computer Science, Engineering or a comparable field.
• 7years of professional experience, or 5years of experience with a Master’s degree, including practical experience in projects or project management.

• Strong conceptual and practical knowledge of business process management, ideally in a manufacturing, logistics, supply chain or operations environment.
• Solid process expertise in SAP ECC
  6.0, especially in SAP MM, PP, PP‑PI, production execution, master data and related business/logistics processes.
• Experience with S/4
  
  HANA, ASPIRE or large ERP transformation programs is a strong plus.
• Experience with production, quality, logistics, supply chain or master data processes is highly beneficial.
• Knowledge of ticket‑based support models such as Service Now is a plus.
• Business fluency in English and ability to engage effectively with local teams and international stakeholders.

The position is based in Indianapolis, Indiana or Mannheim, Germany. The expected salary range for the Indianapolis location is $100,600 – $186,800, with additional compensation determined by experience, qualifications and geographic location. A discretionary annual bonus may be available based on individual and company performance.

Roche is an equal‑opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to discrimination on the basis of protected veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

We are passionate about transforming patients’ lives. If you are interested in this position, we encourage you to apply and become part of our commitment to scientific rigor, unassailable ethics, and access to medical innovations for all.