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Global IT Service Delivery Lead - Incident & Expert
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-07-15
Listing for:
Tata Consultancy Services Limited
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Change Management, IT Project Manager
Job Description & How to Apply Below
Location: Indianapolis
Tata Consultancy Services Limited in Indianapolis, IN is seeking a Service Delivery Manager to own end-to-end Tulip support services, including incident, request, change, access, and migration management, while ensuring adherence to SLAs and contractual obligations.
You will lead on-site and offshore delivery teams, manage incidents, and drive process improvements with a focus on governance, reporting, and strong client partnership.
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