Business Process Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters.

Are you ready to help shape the future of healthcare operations? At Roche, we are committed to transforming patients’ lives. Within Operations Near Patient Care, a key part of Global Diagnostic Operations, we are building the digital and operational backbone for reliable, scalable and compliant manufacturing across our product portfolio.

Business Process Manager for ERP/SAP and logistics systems, you will play a key role at the interface Digital Operations, production units, and IT. You will help stabilize and continuously improve business‑critical processes and systems, while also contributing to major transformation programs such as DOT / CGM 2.0.

This role is for someone who understands business processes, manufacturing realities and ERP/SAP system logic — and who can translate between business needs, system capabilities and practical implementation.

You will join the Digital Operations team within Operations Near Patient Care. We work cross-functionally across manufacturing, supply, quality, IT, process experts and global transformation teams. Our mission is to enable digital excellence across systems, data and platforms so that operations can scale reliably, efficiently and compliantly.

You can expect a dynamic environment with high business relevance, close collaboration across functions and sites, and the opportunity to shape how future manufacturing processes are supported by ERP/SAP and connected digital systems.

• You analyze, coordinate and resolve complex functional issues, service requests and process disruptions across business and logistics systems in close collaboration with Operations, IT and support teams.
• You act as a senior subject matter expert for SAP ECC 6.0 and related logistics and manufacturing processes, with a strong focus on material management, production planning, PP-PI, production execution, master data and interfaces to connected manufacturing systems.
• You contribute to Project DOT / CGM 2.0 by supporting the description, analysis and implementation of ERP/SAP‑related business processes and system requirements across core logistics, material master and production execution processes.
• You perform and coordinate process and gap analyses between current and future‑state process and system setups, including the comparison of CGM 1.0 and CGM 2.0 / DOT requirements.
• You serve as a key business‑facing interface to Global IT, local SAP support teams and the global ASPIRE program, ensuring that requests, dependencies, decisions and risks are transparent, tracked and escalated where needed.
• You support the cross‑site ERP/SAP deployment strategy for Mannheim and Indianapolis, including feasibility assessments, legacy‑system dependencies, ASPIRE alignment and implementation sequencing.
• You help develop, maintain and execute SAP‑related implementation roadmaps, including process design, requirements translation, data migration needs, custom development requirements, interface testing, user acceptance testing and regression testing.
• You lead or contribute to local and global project teams or sub‑streams with your process and system expertise, ensuring that solutions are practical, compliant and aligned with business priorities.
• You conduct structured root‑cause analyses for recurring or production‑critical issues and translate learnings into preventive actions, standards and continuous improvements.
• You review complex business requirements for compatibility with existing methods, specifications and system standards, and translate them into implementable process and system solutions.
• You develop and maintain training materials, user documentation and knowledge transfer content for key users and…