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IT Service Desk Supervisor - Lead & Develop Team; Hybrid

Job in New Augusta, Marion County, Indiana, USA
Listing for: Australia-Employment
Full Time position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, HelpDesk/Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Supervisor - Lead & Develop Team (Hybrid)
Location: New Augusta

Jobot is seeking an Information Technology Specialist Supervisor to lead Service Desk specialists while ensuring exceptional IT support across the organization.

This role oversees ticket queues, SLAs, coaching team members, managing account administration activities, and reporting on service metrics with hands-on support for Active Directory, Exchange, Microsoft 365, and end‑user technology issues.

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