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Technical Support : Fast Onboarding & AI

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Covideo
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support I: Fast Onboarding & AI Help
Location: Indianapolis

Covideo is seeking a Technical Support Specialist I to join our Indianapolis-based team. You will serve as the frontline face for customers, handling digital queues and phone routing while ensuring rapid, accurate technical resolution.

You will log data in Salesforce, assist with high-velocity account provisioning, and collaborate with Product to improve AI-based support paths. 0–3 years of relevant experience preferred, with a strong technical aptitude and curiosity for new tech.

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