Veeva Vault CRM Integration Lead
Listed on 2026-07-27
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IT/Tech
Systems Engineer, Systems Analyst, Data Engineering
Location:
Indianapolis, IN (Onsite)
Duration: 6+ months contract
Job Description:The Vault CRM Integration Lead owns delivery of the integration workstream end-to-end for a major pharmaceutical client's Veeva CRM to Vault CRM migration — accountable for the full integration estate from discovery through design, build, system integration testing, UAT support, validation, and hypercare across a multi-org, multi-geography landscape.
The role is the integration delivery owner and primary coordination point across the platform vendor, partner SIs, the client's data teams, and upstream/downstream enterprise system owners. The Integration Lead governs the tiering model that drives the estimate and true-up, manages cross-team test sequencing and defect triage, and ensures the integration estate is delivered on time, validated, and observable.
Role Description s:The Vault CRM Integration Lead owns delivery of the integration workstream end-to-end for a major pharmaceutical client's Veeva CRM to Vault CRM migration — accountable for the full integration estate from discovery through design, build, system integration testing, UAT support, validation, and hypercare across a multi-org, multi-geography landscape.
Key Responsibilities:- Own the integration delivery lifecycle across all in-scope integrations — assessment, design, development, deployment, testing, and hypercare — ensuring each is remediated and operational in Vault with no disruption to ongoing business operations.
- Confirm and re-baseline the final in-scope inventory and change types coming out of the discovery phase, including any new integrations introduced during the program.
- Govern the Tier × Pattern model — applying tier criteria and per-integration counts that drive the integration-rebuild estimate and per-integration test sizing.
- Operate the post-discovery true-up mechanism, intercepting in-flight legacy changes and re-baselining counts at the agreed cadence.
- Secure SME availability and sequence test windows around the release cadences of upstream/downstream enterprise systems (ERP, HR, MDM, marketing cloud, monitoring); manage cross-team defect triage and escalate when an external team blocks integration testing.
- Align integration design sign-off with the platform vendor's gate and operate joint design forums and conflict-resolution paths with the vendor, partner SIs, and the client.
- Drive integration sequencing across the multi-org wave plan, coordinating environment readiness, test-data provisioning, and code promotion for each wave.
- Manage dependencies on vendor-owned components (e.g., Vault Java SDK, core metadata/data migration tooling) so build is not blocked.
- Own end-to-end system integration test planning and execution across environments — test scripts, data, execution evidence, defect management, retesting — ensuring upstream and downstream systems are engaged.
- Deliver CSV/validation artifacts to the client's standards with full requirements-to-evidence traceability, and provide Go/No-Go input per wave based on defects and readiness criteria.
- Deliver the observability connections and monitoring for the integration estate, and lead integration hypercare against P1/P2 SLAs with a defined war-room and triage cadence.
- Execute transition to steady state — runbooks, operational documentation, and knowledge transfer to client Tier 1 / Tier 2 — with formal handover acceptance.
At least a bachelor’s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.
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