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IT Service Desk Pro: Tier 1 Support & Troubleshooting

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Everwise Credit Union
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Everwise Credit Union is seeking a Service Desk Analyst to deliver timely Tier 1 IT support and coordinate with Tier 2+ teams. The role focuses on incident resolution, device configuration, and effective communication with end users and management.

The position involves supporting patch management activities, knowledge base updates, and SOP enhancements to improve operational stability and member experience.

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