People Technology Analyst

Job Title

People Technology Analyst

The People Technology Analyst is a key technical role within the JD North America People Regional Business Services model. The role executes HRIS duties primarily focused on Workday products, technology strategy execution, and systems knowledge with cross‑functional partnership and end‑user advocacy.

• Configure, maintain, and support Workday HCM modules (Core HCM, Recruiting, Time, Learning)
• Execute business process configurations, condition rules, calculated fields, and security assignments
• Troubleshoot and resolve system issues, defects, and user‑reported incidents
• Support mass data loads (EIBs), data corrections, and system updates
• Serve as Tier 2 escalation for complex system/process issues
• Analyze root causes and implement long‑term fixes versus temporary solutions
• Monitor ticket trends to proactively identify systemic issues or training gaps
• Identify opportunities to improve system functionality, streamline workflows, and reduce manual effort
• Support process standardization across fascias and document SOPs
• Maintain high data accuracy and perform audits, reconciliations, and validation checks
• Build and maintain Workday reports, dashboards, and data extracts
• Participate in bi‑annual release cycles (R1/R2) including functional testing, regression testing, defect tracking, and validate releases
• Provide day‑to‑day guidance to HR users and business stakeholders; maintain configuration and documentation
• Stay current on Workday releases and best practices
• Perform other duties as assigned

• Bachelor’s degree in a related field and 2–4 years of HRIS experience (or equivalent)
• Experience with Workday HCM, security, business processes, configuration, and integrations
• Strong knowledge of HR processes and terminology
• Basic to intermediate knowledge of Google Suite or Microsoft Suite; intermediate to advanced Excel/Sheets and BI tools
• Desired experience in Workday modules such as Recruiting, Expense, Performance Management, Payroll, Benefits, and Compensation Management
• Strong analytical, problem‑solving, and communication skills
• Ability to work independently and collaborate across functions

Requires sitting for more than 6 hours per shift, handling, touching, and typing; reach with hands and arms; occasional lift of 10 pounds; punctuality and regular attendance; average work week 40–50 hours; moderately noisy office setting; travel may be required occasionally (no more than 10% of time).

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law.

The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.