Systems Administrator 1

Location: Indianapolis

## Systems Administrator 1

Apply remote type:
On-site locations:
Indianapolis, INtime type:
Full time posted on:
Posted Todayjob requisition :
JR262194

Shift: Mon-Fri, 8:30am-5pmAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
** Systems Administrator I
** Compensation: $60,000 per year    
*
* Hours:

Monday through Friday, 8:30 AM - 5:00 PM
*
* SUMMARY:

Responsible for providing technical support for the installation, troubleshooting, maintenance and administration of personal computers and desktop application software, premises' servers, printers, data/voice/internet services, computer-related peripheral devices; provides support of interfaces between departmental equipment and other Pace system.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Installs, tests, documents and maintains local area network systems and equipment; troubleshoots and resolves hardware and software problems.  
• Manages user accounts, access, and passwords; creates user groups, accounts, and computers in directory services and email for users/sites.  
• Installs, tests, documents and maintains personal computer systems across various Pace locations. Assists users in determining their hardware and software needs; install and customizes software and ensures that vendor hardware and software are functioning appropriately.  
• Installs and maintains communications systems between departmental personal computer and network systems and other Pace systems; troubleshoots problems and ensures proper operation of hardware and software.  
• Monitors, maintains and troubleshoots data, voice and internet services, premises' servers; escalates outage and impact to vendor/service carrier; works on resolution; communicates outage to impacted users/sites.  
• Confers with users and departmental management to determine information system needs; researches vendor hardware and software options; ensures that potential acquisitions are compatible with existing hardware, software, and systems.  
• Instructs staff in the operation of hardware and software; ensures that there is proper written documentation and instructions for non-technical personal computer and network users.  
• Maintains accurate records and files related to work performed and systems inventory of all hardware and software installed in locations supported.  
• Provides back-up and support to other regional System Administrators; works collaboratively with other members of IT to identify, evaluate, and select new tools and services to meet business needs.  
• Provides on-call support for site/region/division.  
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.  
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

Bachelor's degree in computer science, information systems, or a related field; AND two (2) years of experience installing, maintaining and troubleshooting personal computer/network/server hardware and software; OR an equivalent combination of education, training, and experience.
Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• None.
Required Knowledge and…