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Advanced Service Desk & Endpoint Technician II

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: SILAC Insurance Company
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

SILAC Insurance Company seeks a Service Desk Technician II to deliver advanced technical support for Windows and macOS, Microsoft 365, and endpoint management across on-site and remote environments. You will escalate, diagnose, and resolve complex incidents while collaborating with Infrastructure, Security, and Business Applications teams.

The role requires 2–4 years in a help desk, strong communication, and familiarity with Intune, Jamf, Autopilot, and ITSM tools.

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