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Tech Support Specialist - Internet & TV Services
Job in
McCordsville, Hancock County, Indiana, 46055, USA
Listed on 2026-09-01
Listing for:
Ninestar-Connect
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Nine Star Connect is hiring a Support Center Technician to deliver telephone, email, and click-to-chat technical support for phone, dial-up, TV, and broadband internet customers in Central Indiana. You will troubleshoot, answer questions, resolve service issues, and process customer information with a focus on exceptional service for members and call-partners.
Essential duties include handling Tier 1 issues, creating and closing tickets, pre-installation orders, monitoring systems, assisting with
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