IT Trainer​/Instructional Design Specialist

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Date Posted:
Aug 31, 2026

Requisition

Location:

100% Remote, IN, US, 46204

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:

Mission:
Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision:
Every child in Indiana thrives in a safe, loving, forever home.

The IT Trainer / Instructional Design Specialist collaborates with business, technical, and program teams to design and deliver training that strengthens staff skills in using child welfare information systems, reporting tools, and digital communication platforms. You will create clear, user‑friendly materials such as job aids, guides, videos, and e‑learning modules, and provide virtual training for system updates and policy changes.

Top skills for this role are:

• Instructional Design & Training Delivery:
  Ability to create effective learning experiences, develop clear materials, and deliver engaging virtual and in‑person training utilizing software such as Articulate and Camtasia.
• Systems & Workflow Expertise:
  Strong understanding of Child Welfare agency information systems, digital tools, and child welfare operational processes to serve as a knowledgeable guide and subject matter expert.
• Communication & Consultation
  
  Skills:
  
  Someone who is positive, enthusiastic and a team-oriented professional who is passionate about making learning a positive experience. This person should possess the ability to explain complex concepts simply, assess needs across diverse roles, and collaborate with leadership, IT, and frontline staff to improve user experience and practice consistency.

This is an onsite role in the central DCS offices at the Indiana Government Center in Indianapolis, Indiana.

The salary for this position traditionally starts at $70,122.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

Responsibilities include:

• Partner with business and technical teams to develop and implement training programs that improve staff proficiency in data entry in our child welfare agency information systems, reporting tools, and digital communication platforms.
• Create user‑friendly training materials including job aids, quick reference guides, videos, and e-learning modules.
• Deliver virtual training for system updates, policy changes, and new initiatives.
• Evaluate training effectiveness, identify gaps, and drive continuous improvement.
• Serve as a subject matter expert on technology‑supported practice, consulting with managers and frontline teams.
• Partner with IT, program leadership, and user support teams to streamline processes and enhance the user experience.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned…