Information Technology Support Technician
Job in
Whitestown, Boone County, Indiana, 46075, USA
Listed on 2026-09-08
Listing for:
eJAmerica
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
L1 support profiles for our Indiana warehouse. The shift hours are flexible including weekend and night shift. Also, the shifts will rotate Quartey.
Zebra printer support and PDA support are mandatory
Below is the JD for Whitestone, IN warehouse L1 position.
- As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on site/remote/by phone).
- Zebra Thermal Label printer experience,
Handheld PDA device support experience is needed. - Support the installation, configuration and administration of client hardware and software and operating systems
- Provide support for activities that can be planned, such as network configuration, updates, and rollouts
- Support users with the installation and configuration of smartphones
- System documentation / FAQ and Knowledge Base
- Registration of service requests
- Documentation of inquiries and faults in a ticket system
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