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Onsite Helpdesk Tech, Tier 1​/Multi-Client Support

Job in Whitestown, Boone County, Indiana, 46075, USA
Listing for: GSD Search, LLC
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Helpdesk Tech, Tier 1/2 — Multi-Client Support
Location: Whitestown

GSD Search, LLC in Indianapolis is seeking a Tier 1 / Tier 2 Help Desk Technician for a full-time onsite role. Provide frontline IT support for multiple customers, handle end-user issues, and assist with device deployments.

You'll troubleshoot Windows workstations, Microsoft 365 apps, and network problems, document steps, and escalate complex cases to senior staff as needed. Strong customer service and multitasking are essential.

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