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SAP EWM Support Engineer
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-09-12
Listing for:
TALENT Software Services
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Support, SAP Consultant
Job Description & How to Apply Below
- Primary Skill: SAP Extended Warehouse Management (EWM)
- Location:
Indianapolis, IN - Duration: 6 months
- GBaMS ReqID:
- Role: SAP EWM Support Engineer
- Experience
Required:
6-8 years - Primary Skill: SAP Extended Warehouse Management (EWM)
- 4+ years of experience in SAP EWM Support.
- Strong understanding of warehouse business processes, including:
- Receiving.
- Putaway.
- Picking.
- Packing.
- Shipping.
- Inventory Management.
- Experience providing application support in warehouse or manufacturing environments.
- Experience supporting warehouse automation technologies, including:
- ASRS.
- Auto Store.
- AGV.
- Pick-to-Light.
- WCS/MFS.
- Knowledge of RF devices, barcode scanning, and warehouse floor support.
- Experience troubleshooting SAP EWM interfaces and integration issues.
- Strong analytical, problem-solving, and communication skills.
- Experience working in customer-facing support organizations.
- Experience supporting pharmaceutical warehouse operations.
- Experience with SAP S/4
HANA and Warehouse Control System integrations. - Familiarity with:
- Exacta WES.
- World Link.
- Related warehouse applications.
- Understanding of network troubleshooting and printer support in warehouse environments.
- Provide onsite SAP EWM support to warehouse operations in a 16x6/16x7 rotating shift environment.
- Provide SAP EWM Level 1 support across rotating morning and evening shifts.
- Support warehouse operations across:
- Inbound processes.
- Outbound processes.
- Internal warehouse movements.
- Production supply.
- Perform initial diagnosis, troubleshooting, and resolution of SAP EWM production issues.
- Monitor and support interfaces between SAP EWM and other warehouse systems.
- Provide hands-on support to business users and warehouse floor operations.
- Manage incidents and track issue resolution through completion.
- Coordinate escalations with appropriate technical and functional teams.
- Monitor system performance and integration health.
- Maintain:
- SOPs.
- Support documentation.
- Knowledge articles.
- Coordinate with customers, vendors, and cross-functional teams to resolve issues.
- Communicate incident status, troubleshooting progress, and resolutions to stakeholders.
- Support warehouse automation and integration issues in production environments.
- Ensure timely resolution of business-critical warehouse support incidents.
- Quick learner and self-driven professional.
- Ability to meet with business users and work cross-functionally to define requirements.
- Ability to configure and deploy solutions based on business needs.
- Strong planning and prioritization skills.
- Ability to meet defined service delivery levels in a customer-facing role.
- Excellent written and verbal communication skills.
- Ability to actively participate in cross-functional teams.
- Ability to lead project initiatives and ensure delivery:
- On time.
- Within required quality standards.
- According to business requirements.
- SAP EWM.
- SAP Extended Warehouse Management.
- Warehouse Management.
- SAP EWM L1 Support.
- WMS.
- SAP S/4
HANA. - RF Devices.
- Barcode Scanning.
- Warehouse Automation.
- ASRS.
- Auto Store.
- AGV.
- Pick-to-Light.
- WCS.
- MFS.
- Exacta WES.
- World Link.
- Incident Management.
- Pharma Warehouse.
- Onsite Support.
- Warehouse Floor Support.
- SAP EWM Integration.
- Warehouse Control Systems.
- Network Troubleshooting.
- Printer Support.
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