Property Field Claims Adjuster

• Investigates origin and cause of claims by contacting parties including insureds, agents, attorneys, contractors, and others.

• Identifies complex issues and seeks assistance as needed.

• Handles claims on a good faith basis.

• Conducts on-site inspections when needed and evaluates damages.

• Makes decisions and closes files as needed.

• Interprets policies and applies them to assigned losses.

• Provides claim process updates to all parties and answers questions as needed.

• May be required to complete other assignments or participate in projects based on skills or experience.

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing as required.

• Claims Handling
• Policy Interpretation
• On-Site Inspections
• Damage Evaluation
• Multi-Line Claims Management
• Casualty Coverage Knowledge
• Complex Issue Identification
• File Closure Decision Making
• Customer Service
• Claims Process Updates

• Communication
• Problem Solving
• Collaboration
• Customer Focus
• Attention to Detail
• Decision Making
• Adaptability
• Interpersonal Skills
• Organizational Skills
• Teamwork

• State Specific Property Casualty Claims License
• Valid Driver's License