Customs Trade Coordinator - S2

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

• Salary Increases – Salary increase based on individual performance
• Tuition Assistance – Subsidy for continuous learning and education
• Paid Time Off – Vacation, holiday, sick leave
• Health Care Program – Medical coverage and dental coverage
• Additional Benefits – Life, Disability (short/long term)
• 401(k) Program – Financial security in retirement
• Reduced Shipping Rate – Exclusive discounts for personal shipping
• Life Care and Life Mart Benefits – Discount programs (car, restaurants, movies, daycare, pet care and more)

• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet, or customs.
• Data entry and processing of various import related documentation for submission to US Customs and manage limited PGA's (Participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Collaborate closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.

• High School Diploma or GED required.
• No industry experience required.
• Data entry/keyboard experience required.
• Proficiency with MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent communication skills, verbal and written.
• Organizational skills.
• Interpersonal skills.
• Ability to manage high volume of work.
• Ability to handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with internal staff, management of all levels, internal departments.
• Perform other or additional duties as assigned.
• Paid training provided.

• Work Schedule:
  
  Tuesday‑Saturday, 3:00 PM – 11:30 PM EST.
• This role is a hybrid role only. Candidates must reside within a 50‑mile radius of 2349 Aviation Dr., Indianapolis, IN 46241, with onsite attendance required for the first 5 weeks of training.
• Mandatory overtime may be required during periods of high volume.
• Work may include company‑recognized holidays.
• Minimum of 6 months work experience preferred.
• Problem solving skills.

Pay: $20.76 – $29.06 per hour (starting salary range).

Pay Transparency:
This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay will be determined by experience, market level, location, and other job‑related factors. Employees may be eligible for additional pay, premiums, or bonus potential. The company offers health, vision, dental insurance, retirement, and tuition reimbursement.

Fed Ex Logistics is an Equal Opportunity Employer, including Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) and will not rely on the wage history of a prospective employee from any current or former employer when determining wages, in accordance with Philadelphia Ordinance No.

160840.