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Voice of Customer Program Director — CX Leadership
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-25
Listing for:
Elevance Health
Full Time
position Listed on 2026-06-25
Job specializations:
-
Management
Program / Project Manager, Change Management
Job Description & How to Apply Below
Elevance Health is looking for a Program Director for the Voice of the Customer (VOC) to lead our enterprise VOC programs in Indianapolis. In this senior role, you will coordinate across teams to drive consumer effort improvements, utilizing AI-enabled tools responsibly.
This position requires a BA/BS with at least 10 years of experience in program management and a strong focus on consumer experience. Candidates should demonstrate significant expertise in managing complex initiatives.
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