Senior Customer Service Team Lead
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-07-14
Listing for:
Inuplands
Full Time
position Listed on 2026-07-14
Job specializations:
-
Management
Job Description & How to Apply Below
IU Health is seeking a senior leadership role to manage patient/customer inquiries, resolve escalations, and identify patterns that drive improvements. The ideal candidate will mentor team members, oversee daily workflows, and ensure adequate coverage across shifts.
You will lead onboarding and training, support team questions, and champion IU Health values while fostering a positive, growth‑driven environment. Strong knowledge of products and markets and proficiency with MS Office are required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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