Director of Operations ROCK Community Center Youth & Children

Director of Operations for The ROCK Community Center for Youth & Children About this position

Description:

Position
Title: RCCYC Director of Operations

Department: JEWEL Human Services

Reports To: Executive Director of Administration Direct Reports: Administrative Coordinator, Kitchen Manager, Transportation Liaison

Position
Type: Regular Full-Time

FLSA
Status: Exempt

Date: September 12, 2025

The ROCK Community Center for Youth & Children (RCCYC) champions the development of healthy, whole, and resilient youth and children in Arlington Woods and beyond. The Center provides safe,
accessible,
high-quality,
holistic
programs
and
support
services for K–12 youth and their families, spanning education, recreation, leadership, and enrichment.

The Director of Operations ensures that the day-to-day administrative, logistical, and support functions of RCCYC run smoothly so staff, volunteers, and youth can thrive in a safe, well-managed environment.

This role manages registration, attendance, food service coordination, transportation liaison activities, supply/inventory control, scheduling, and compliance reporting
. Additionally, the Director of Operations manages operational
budget
lines (supplies, snacks/meals, transportation, and administrative systems) and provides regular financial updates to the Center Director
, who holds overall responsibility for RCCYC’s budget and grant compliance.

ESSENTIAL
DUTIES
AND
RESPONSIBILITIES:

Administrative & Enrollment Management

• Oversee youth registration, enrollment, and renewal processes; maintain accurate records and databases.
• Manage daily attendance tracking and ensure accurate reporting.
• Ensure compliance with confidentiality, licensing, and funder requirements for documentation.

Daily Operations & Logistics

• Coordinate transportation logistics, including IPS bussing and parent/guardian pick-up protocols.
• Oversee snack/meal service in collaboration with the Kitchen Manager.
• Maintain inventory of supplies; manage ordering and distribution.
• Backup for CACFP reporting and compliance working directly with the Kitchen Manager.
• Ensure all classrooms and program spaces are ready for use each day.

Staff Scheduling & Support

• Develop and manage daily/weekly staff schedules in collaboration with the Center Director and Director of Programs.
• Track staff time, coverage needs, and substitute arrangements.
• Support incident documentation and ensure compliance with RCCYC and ESC policies.

Budget & Financial Stewardship

• Manage operational budget lines (supplies, food/snacks, transportation, administrative systems).
• Monitor daily/weekly expenditures to ensure alignment with approved budgets.
• Review monthly financial statements with the Center Director.
• Collaborate with the Center Director to plan and adjust budget allocations as needed.

Safety & Compliance Support

• Partner with ESC’s central Facilities and Security teams to ensure a safe, welcoming environment.
• Maintain compliance with youth protection, health, and safety policies in all operational areas.
• Conduct operational checks to identify and resolve risks before they impact programming.

Reporting & Accountability

• Provide the Center Director with operational reports (attendance, incidents, meal counts, transportation).
• Contribute data for grant reporting, compliance audits, and funder updates.

SUPERVISORY RESPONSIBILITIES:

• Administrative Coordinator
• Kitchen Manager
• Transportation Liaison

Requirements:

QUALIFICATIONS:

• Bachelor’s degree in business administration, nonprofit management, or related field—or equivalent operational leadership experience.
• 3+ years of experience in operations, administration, or logistics within a youth-serving or nonprofit environment.
• Demonstrated experience managing budgets or budget lines.
• Strong organizational, scheduling, and recordkeeping skills.
• Ability to work 100% onsite, 9 hours daily (8 hrs onsite + 1 hr lunch).

• Experience with after school, community center, or youth-serving program operations.
• Familiarity with grant compliance and reporting.
• Bilingual skills a plus.

• CPR/First Aid (or attainable within 60 days).
• Mandated Reporter training.
• Background check…