Ramp Services Supervisor

Responsibilities

• Oversee and coordinate ramp services operations, ensuring compliance with safety, security, and company standards.
• Manage staffing, training, and performance, including hiring, coaching, and disciplinary actions.
• Maintain communication with airport officials and customers, monitor work quality, enforce TSA regulations, and ensure budgetary adherence.
• Promote a respectful and equitable work environment while upholding operational excellence.
• Direct personnel, oversee staffing requirements, and provide input on hiring, training, coaching, counseling, and termination of subordinates.
• Proactively supervise employees to maintain high standards of customer satisfaction, safety, security, quality, and employee relations.
• Ensure all staff follow safety and operational standards, and address passenger or operational concerns professionally.

• Must have a high school diploma or GED.
• 2-3 years of experience in ramp operations or ground handling.
• Ability to read, write, speak, and understand English.
• Strong leadership, communication, and problem‑solving skills, and knowledge of ramp operations.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.
• Must have and maintain a valid US Driver's License.
• Ability to hold and maintain an Airport Badge.