Automotive Client Care Lead & Training Manager
Job in
Westmoor, Allen County, Indiana, USA
Listed on 2026-08-09
Listing for:
Kelley Automotive Group
Full Time
position Listed on 2026-08-09
Job specializations:
-
Management
Client Relationship Management, Operations Management, Administrative Management
Job Description & How to Apply Below
Kelley Automotive Group in Indiana is seeking a Client Care Manager to lead the Service Client Care Center, overseeing inbound/outbound calls, appointment scheduling, follow-up, and related communications. You will train Service Coordinators, improve customer satisfaction, and drive service reservations.
This leadership role requires strong communication, organizational and supervisory skills, with expertise in service appointment management, CRM and DMS systems, and the ability to analyze KPIs
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