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Field Customer Experience Manager

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Arbor Homes
Full Time position
Listed on 2026-08-11
Job specializations:
  • Management
    Area Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Arbor Homes is seeking a Customer Care Area Manager to lead on-site customer care operations from the field, instilling a customer-first mindset across the team and turning warranty issues into opportunities to delight buyers.

You will coach CC managers, align with Purchasing, Architecture, Sales and Construction, and monitor budget while ensuring safety and quality. The role requires strong leadership, communication, and a customer-centric approach.

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