Public Service Team Lead Frontline Customer Service
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-08-14
Listing for:
State of Indiana
Full Time
position Listed on 2026-08-14
Job specializations:
-
Management
Client Relationship Management, Business Administration -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
The State of Indiana, through the Bureau of Motor Vehicles (BMV) in Indianapolis, seeks a Team Leader to oversee frontline customer service at the South BMV Branch. In this entry-level leadership role, you will train and mentor Customer Service Representatives, assist with scheduling and daily procedures, and help resolve escalated issues to maintain high service standards.
You will work with the Assistant Branch Manager and Branch Manager, support branch operations, and ensure accurate
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