Global CSM Onboarding & Enablement Leader
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-08-18
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-08-18
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Salesforce is seeking a Senior Manager, CSM Onboarding & Enablement to define and lead the global onboarding strategy for Customer Success Managers. This role partners with Senior leadership, Global Learning, and cross-functional teams to align onboarding with business priorities and measure impact.
The role focuses on scalable onboarding experiences, functional readiness, and continuous improvement to accelerate time-to-productivity across regions and ensure long-term CSM success.
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